Warranty Limitations

Subject to the terms of this 15 Year Warranty, we warrant to you, the original retail purchaser, that all new MojoDesk electric adjustable-height desks purchased on May 16, 2024 and after will be free from defects in material or workmanship that affect your ability to operate the product as intended, and that are brought to our attention during the applicable 15 Warranty Period, as identified below. Warranty coverage from purchases made May 15, 2024 and prior is listed HERE.

This warranty applies only to the original retail purchaser and is not transferable. This warranty does not cover any of the following, or any product defects or failures caused by any of the following:

• misuse or abuse
• modifications made by the user
• failure to assemble, install, disassemble or maintain the products in accordance with product instructions and warnings
• damage or marking of surfaces caused by sharp or foreign objects
• damage due to relocation of products

FINE PRINT

SHIPPING COSTS:

During the 100 DAY NO RISK period, returns, replacements, and shipping costs are paid by MojoDesk both ways in the US (Lower 48). 

If you have paid for express shipping or additional shipping costs to ship to Alaska, Hawaii, or out of the country, those shipping costs are non-refundable. We will cover the cost of return shipping. 

PART REPLACEMENTS:

After the initial 100 DAY NO RISK period, refunds will no longer be available, part replacements for the same style, size, and color of product will be provided instead.

Coverage on desktop surfaces exclude normal daily wear, damage caused by improper assembly, disassembly, or adding/removal of a 3rd party accessory.

All our products are sold self-assembly.  Any labor costs for the intial setup or for replacement parts are the customer's expense. 

SHIPPING DAMAGE POLICY

While all items are packed carefully and "drop tested" to meet UPS and FedEx Ground standards, shipping damage can still occur during transit.  Please inspect all boxes in your order (desktop, frame, and additional accessories) upon receipt.  We will replace all items that incur shipping damage within 15 business days of receiving your items with the same style, size, and color. Please send a pictures of the damaged items using the form HERE.

MEASURING AND DESKTOP SURFACE EXCHANGE POLICY

All product exchanges covered under our warranty are for the same product size, style, and color. Please be sure to properly measure your room to make sure you have enough space as far as width, depth for movement in front of your desk and even the height of your ceiling for headroom when standing.  

Any requests for exchanges for a desktop that are different sizes, shapes, or colors will have a cost for the full price of the desktop and associated shipping expense. 

- Measuring error for desktop that is too large or prefer a larger size (examples: 48 inch to 60 inch or vice versa. For the 3-Leg Corner: M3-L desk, changing the size of left and/or right side)

- Changing to a different style or shape  (example: cubicle rectangular to an organic curve rectangular, rectangular to our L-shape)

- Changing to a different color or texture (example: woodgrain textured surface to Matte Lux soft touch or Sahara Stone to Charcoal)

SIZE POLICY